Chair utilization and walk-in queues
Salon owners leak revenue when walk-ins wait in WhatsApp and no-shows are never counted. Chair utilization per stylist per day, plus a live queue, is the floor spine — not a generic booking widget.
Utilization is the owner number
Chair utilization shows who is fully booked and where the gaps are. Revenue today and walk-ins today sit next to it on the salon dashboard. Guessing utilization from Instagram stories is how empty chairs stay empty.
Walk-ins without breaking the book
Tokens move from waiting to assigned stylist or chair, then in service, then Complete and Bill at POS. VIP and auto-assign keep the queue honest while protecting high-value guests.
POS closes the loop
Services and retail ring up together. Tips, tax and membership discounts belong at the till, with service versus product split in the books. A booking widget that never talks to POS leaves money on the floor.
Public booking on the same spine
Guests book at /book/{slug} with name and phone. Those appointments land on the same floor statuses as walk-ins. One OS — not a second calendar fighting the book.
Questions
- Is this the same as Fresha?
- Fresha is strong at booking. FirmRix Salon Management also runs the floor queue, POS, inventory, membership and a public booking page — connected to the same network that can get the salon discovered.
Continue to the product: Salon Management Software.
