The operating system for your clinic.

The problem

The waiting room, the rooms and the till are three conversations. No-shows vanish, room utilization is unknown, and public booking still requires a phone call.

What's inside

• Patient records

  One patient record across every clinic location, with visit history, treatments and billing attached to it. Staff see what they need for today’s visit without opening a hospital EMR. Records stay scoped to front-desk operations, checkout and follow-up — not inpatient charts.

• Appointment flow

  Track patients from Booked through Checked In and In Consultation to Completed, with no-shows recorded rather than forgotten. The same flow powers the public booking page so guests and walk-ins land in one queue the desk can trust.

• Doctors & rooms

  Room utilization per doctor per day shows where capacity is going and where it is being lost. Pair rooms with doctors so the Clinic Brief answers “who is free next” without a whiteboard guess.

• Treatments

  Consultations, procedures, follow-ups, hygiene and physio are configured as treatment categories from day one. Add your own categories when the practice grows — billing still splits consultation versus procedure revenue.

• Billing & payments

  Consultation and procedure revenue are tracked separately, with card and cash settled at the point of care. Invoices belong to the visit so the till matches the day the desk just ran.

• Inventory & supplies

  Keep medical supplies stocked and costed, with usage flowing straight into your clinic accounts. Front-desk software that ignores consumables leaves a hole between the room and the books.

What it replaces

• Paper diaries and reception whiteboards
• Generic booking tools that do not check out at the desk
• Hospital EMR implementations that are too heavy for a clinic

Client and guest experience

Patients book with name and phone on a public link. Staff see the waiting room and settle payment at checkout. Clinical notes stay on the appointment for staff — not on the public form.

Product scope

Front-desk clinic operations: patients, appointments, doctors and rooms, checkout, supplies, care plans. Not hospital EMR, not e-prescribing, not insurance claim adjudication.

How it works

1. Set up your clinic

   Add locations, doctors and treatments. Appointment statuses and a clinic chart of accounts are seeded on day one.

2. Run your day

   Book patients, check them in, move them through consultation, and settle payment at the desk.

3. See the whole clinic

   Room utilization, revenue today and upcoming appointments together on one Clinic Brief.

Questions

What is the FirmRix Clinic Management System?

An all-in-one clinic platform — patient records, appointment scheduling, doctors, treatments, billing, inventory and daily reporting across every clinic location.

Is it suitable for dental and physio practices?

Yes. Treatment categories cover consultations, procedures, follow-ups, hygiene and physio out of the box, and you can add your own.

Does it support multiple clinic locations?

Yes. Clinics and branches are built in, with one patient record shared across locations and per-location reporting.

How is payment handled?

Invoices settle at the point of care on zero-day terms, with consultation revenue, procedure revenue and card receivables tracked separately in your books.

How do I get started?

Create a free account, choose Healthcare & Clinics as your industry, and your clinic workspace is seeded with appointment statuses, treatment categories and a clinic chart of accounts.

Is this a hospital EMR?

No. Clinic Management is front desk, rooms, checkout and patient records for clinics, dental and physio practices. It is not insurance claims, e-prescribing or inpatient EMR.